Privacy Policy

1. Introduction

Benitt Rentals (“we,” “us,” or “our”) operates the vacation rental booking website at benittrentals.com. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information. By using our site, you agree to the practices described here.

2. Information We Collect

We collect information you provide directly to us when making a booking inquiry or reservation:

• Contact information: First name, last name, email address, and phone number.
• Booking details: Desired dates, number of guests, and any messages you send us.
• Payment metadata: We do not store your full card number, CVC, or billing address. Payment processing is handled entirely by Stripe. We retain only Stripe-generated payment reference IDs and booking amounts for record-keeping.
• Usage data: Standard web analytics such as pages visited, browser type, and approximate location (via IP address). We do not currently use third-party analytics services on this site.

3. How We Use Your Information

• To process and confirm your booking or inquiry.
• To communicate with you about your reservation, including updates, confirmations, and pre-arrival information.
• To comply with legal obligations and protect our legitimate business interests.
• To improve our website and the booking experience over time.

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

4. Service Providers

We work with trusted third-party services to operate our platform. These providers may process your data on our behalf:

• Stripe — Payment processing. Your payment details are entered directly into Stripe’s secure environment and are governed by Stripe’s Privacy Policy.
• Lodgify — Property management and reservation software. Booking data is transmitted to Lodgify to create and manage reservations. See Lodgify’s Privacy Policy.
• Vercel — Website hosting and infrastructure. Vercel may process server logs including IP addresses.

5. Cookies

We use only essential cookies required for the site to function (e.g., session management for our administrative interface). We do not currently use advertising cookies or cross-site tracking. If we add analytics in the future, we will update this policy and provide appropriate notice.

6. Data Retention

We retain booking-related personal information for as long as necessary to fulfill the purposes described in this policy and to comply with applicable tax and legal obligations (typically 7 years for financial records). You may request deletion of your data at any time, subject to our legal retention obligations.

7. Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. Payment data is never stored on our servers — it is processed and stored by Stripe under PCI DSS compliance. No transmission over the internet is 100% secure; we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have rights under applicable privacy law, including:

• The right to access the personal data we hold about you.
• The right to correct inaccurate information.
• The right to request deletion of your data (subject to legal obligations).
• The right to opt out of any marketing communications.

To exercise any of these rights, email us at info@benittrentals.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected with an updated effective date at the top of this page. Continued use of the site after changes constitutes your acceptance of the updated policy.

10. Contact

Questions about this policy? Contact us at info@benittrentals.com.